However, the process of the decision making is very ineffective, after gathering data, Turley knew the cause of the attack, but he cannot find the proper method to stop the attack. Case Analysis: The Rose Co. One is, of course, the actual solution used by the company. Submitted By Jeff1234 Words 2896 Pages 12 Introduction The iPremier Company was founded in 1996 by two students at Swarthmore College and grew to become the second largest web-based retail business selling luxury, rare, and vintage goods. Furthermore, the level of security seems to be high enough, even though there is some room for improvement. Words: 1791 - Pages: 8. Furmanite Service Company—A Multiple-Close Sequence by : Eric Eka Putra 0131141071 Nickolas Tunggara 0131141181 Vicky Adityas 0131141279 1.
Farid was arrested for distributing the worm. The same type of access requirements would be required during a serious issue to allow iPremier access when deemed necessary. Having your own security experts helps a company, especially if you are storing data such as in this eCommerce company. Words: 663 - Pages: 3. It would have been beneficial in handling the attack.
However, as much as contact was made, Joanne was initially denied physical access to the operations centre. Publically disclosing the security breach might cripple the iPremier stock, but this is a chance they need to take if they want to maintain their customer loyalty. Six of the buses will be used for tours locally, three for tours to Suriname, Venezuela and Brazil. Having said that, regardless of the severity of your attack, iPremier nonetheless has a moral obligation to Enable their shoppers understand about the safety breach. If they do so, it may lose logging data; however, it seems like it is the only way to assure customer data is not being stolen. January 17, 2009 Dear Loyal iPremier Consumer: On January 12, several callers informed our technology department that they were unable to access our website.
You should try to understand not only the organization but also the industry which the business operates in. Bob Turley should have pulled the plug Considerably quicker. With Qdata not taking advantage of new technologies we should have seen something like this coming eventually. What is worse, the company could not make sure if the credit cards and customer data are safe. The most important ratio of them is Current Ratio.
It sounds like Qdata was not keeping up to date with their investments in technology and adequate personnel. Notably, iPremier ought to have embraced new projects towards acquisition of a different infrastructure that would allow them to meet the growing needs of security of consumer information within the business. The defining business and economic characteristics of the golf equipment industry can be measured by looking at the makeup of the industry itself. As no data has been stolen, there is no economical reason to disclose the event. It can be seen in regards to how the company respondent to the attacks. The company's customer base was high-end, with most of the products priced between fifty and a few hundred dollars and a small number of items priced in the thousands of dollars. Its return policy was flexible, which gave customers the opportunity to examine products before deciding whether to keep them.
Following are the advantage and disadvantages of choosing this option. What can we do in between the rosy and the doomsday scenarios? Employees only had a job depth but very little job range. Meanwhile, the resources and time for a subsequent re-engineering project should be planned. North West is facing low inventory turns which is affecting their inventory costs and warehousing costs…. This paper reviews the governance issue in iPremier and the amendments that ought to be taken to prevent a repetition of the problem that was experienced. The emergency procedures should detail how the company should respond to attack, and what each employee should do. As a result, iPremier can take credit for the way they address the problems forensics investigations, cooperation with financial institution, etc.
Technically Qdata is the responsible party in this case. It would ensure that the right decisions are made in the case of attack. Needless to say that if this or any similar attack occurred during high traffic time the consequences might be excessive to the infrastructure, business and the reputation of the company. Therefore, companies should be ready for such attacks. Provide a copy of the letter you would write to customers and be prepared to read it aloud in class for us to discuss.
I sincerely regret any inconvenience you may have experienced as a result of an unauthorized intrusion to our website. These guidelines are by no means any requirement, however each will grant an additional layer of security for the current networks and services in production. Please review the details in the report below. Hackers launched the attack on iPremier. There is a high probability that the stock price will be impacted negatively by this attack. As much as the attack was conducted at night, it is fallacious to assume that all customers were asleep and that no one tried to reach the website.
It is dangerous to the company, and could lead to more problems. After the attack, Spangler called personnel from the organization. However, regardless of the severity of the attack, iPremier still has a moral obligation to let their customers know about the security breach. Given some apparent problems with…. What is worse, the company could not make sure if the credit cards and customer data are safe. We should have taken more action into moving our computing to another facility rather than putting it off sticking with Qdata.
Whether or not you recommend disclosure of some kind to customers, please adopt that position for this question only. I would have appointed someone to contact Qdata and explain the situation so we would get access to the data center quicker. The situation will be evaluated according to these three reasons to understand if the company should disclose the event. Finally, you like our three-year warranty on service. I would also recommend that iPremier obtains some type of service level agreement from Qdata to ensure a prompt response time during an incident. It also provides starting ideas as fundamentals often provide insight into some of the aspects that may not be covered in the business case study itself. .